Shipping policy

Thank you for shopping with Timeless Hair by Kimmi. We take pride in delivering high-quality luxury extensions and hair services with care and attention to detail.

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays). Once processed, your order will ship within 7–10 business days.

Shipping Timeframe

You will receive a tracking number once your order has shipped. Please allow the full 7–10 business days for delivery before reaching out. Business days do not include weekends or holidays.

Shipping Methods

All packages are shipped through trusted carriers with standard or priority shipping depending on the order size and location.

Shipping Address

Please ensure your shipping address is correct at checkout. We are not responsible for delayed, lost, or returned packages due to incorrect or incomplete addresses.

Delays

We are not responsible for carrier delays or issues related to weather, customs, or high-demand seasons. We appreciate your patience and understanding.

International Shipping

At this time, we only offer shipping within the U.S. For international inquiries, please contact us directly at info@timelesshairbykimmi.com.

Questions?

If you have any questions about your order status or shipping, feel free to reach out to us at info@timelesshairbykimmi.com.